Shipping policy

Shipping Policy

We offer free standard shipping on all U.S. orders.

Orders are processed within 2–3 business days, excluding weekends and holidays. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your ritual’s journey home.

Delivery Times

Standard (U.S.): 2–5 business days
Express (U.S.): Overnight shipping options available at checkout
International: Carrier-calculated shipping rates apply at checkout; delivery times vary by destination

Once your order leaves our hands, it is in the care of trusted shipping carriers. While we ship promptly and provide tracking details, occasional delays may occur that are outside of our control, including customs processing or carrier disruptions. We appreciate your understanding and patience.

International Shipping

We offer international shipping to many destinations worldwide via trusted carriers like DHL and UPS.

Shipping availability will be shown at checkout
A signature will be required upon delivery for all international orders
Customers are responsible for any customs fees, import duties, or taxes charged by their country
All international orders are final sale and not eligible for return

If your package arrives damaged, please contact us at customercare@hueliabotanicals.com within 3 days of delivery with a photo, and we’ll assist you promptly and kindly.